Help with registration

If you believe your registration was declined by mistake, contact our support team for a review.

Contact support

You can also email support@elthos.io.

Tell us whether you are using the website, iPhone app, or Mac app, and include the message you saw. Please do not send your password, full date of birth, or identity documents.

A support request does not automatically remove a registration restriction. We review mistakes individually and may ask for more information before deciding the next step.